6 Ways to reduce stress in the workplace
July 30 2018Read more
When there’s a negative, aggressive culture, you’ll find that a lot of employees suffer mental and physical ill-health, including:
These issues all contribute to absenteeism, low productivity and high turnover.
Bullying behaviour is one that makes someone feel intimidated or offended. Spreading rumours, treating someone unfairly, or denying opportunities are all forms of bullying.
Bullying itself technically isn’t illegal. It crosses the line into being considered harassment in the workplace when it relates to a protected characteristic:
There are broad punishments for workplace harassment, enforced by the Equality Act 2010. If an employer is found to have been in breach of the act, they are liable for damages:
Of course, legal action should be a last resort. In our post on mental health discrimination, we outline possible routes to fixing the problem. Informally resolving the issue, issuing a formal grievance, and using the Acas conciliation service are all options here. Try these, discuss them with people you trust. The option of an employment tribunal is there, but it’s extremely stressful.
There are some complexities—you won’t be covered by the act if you’re a volunteer, for example. Citizen’s Advice provides a great deal of information and helps work out whether you enjoy the legal protection of the act.
If someone is making you feel uncomfortable—offended, humiliated or intimidated—then this is potentially a very serious issue. A lot of people downplay what defines harassment in the workplace. Old attitudes are still around, intense and aggressive atmospheres are still common. But what’s laughed off as harmless banter by some can be a dreadful experience for others.
You should always stop to think about how you feel. If you’re uncomfortable, speak up.
If you’re an employer, then this advice is doubly important. Your duty of care to your staff means you need to be aware of and on top of, any potential issues. It’s not just the legal and financial repercussions—sexual harassment and discrimination in the workplace are incredibly serious, and more than capable of destroying a reputation and bringing a company down.
Should you suspect that people are being made uncomfortable by an individual, talk to them. Make it clear that you will not tolerate that behaviour. Instil strict bullying and harassment policy in the workplace.
Make help and advice available to your staff—an EAP is perfect for this. Having someone objective to open up to can make standing up to bullying a much easier process.
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