CISM - Critical Incident Stress Management

CBT Counselling for Employees

Digital CBT (cCBT) to support employee mental health, early intervention, and reduced absence.

Online CBT through SilverCloud, accessible anytime
Weekly digital check‑ins to monitor progress
Helps employees manage stress, anxiety, and low mood
Supports early intervention and reduces long‑term sickness absence

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What is CBT Counselling?

Cognitive Behavioural Therapy (CBT) is a form of talking therapy (or psychotherapy) which focuses on treating negative thoughts and behaviours. We can use it as a long-term and short-term treatment for mental health issues. Our counsellors recommend it on a case-by-case basis to help individuals learn more about their unhelpful thoughts and behaviours.

Provided online by SilverCloud, our digital CBT platform is predominantly self-guided and helps individuals learn more about their thoughts, behaviours, feelings and how to manage them better.

How can businesses benefit from access to online CBT?

By having access to virtual CBT services, staff can seek the support they need. It can help mitigate costly short and long-term absences, whilst improving productivity as treatment progresses. Businesses benefit in the long run by reducing the likelihood of costs associated with sick pay, turnover and outsourcing.

cCBT for businesses and employees

Computerised Cognitive Behavioural Therapy (cCBT) – or virtual CBT - is often self-led and module based. It provides cognitive intervention techniques to help individuals navigate challenging feelings and behaviours. The platform we use is called SilverCloud – a trusted platform by the NHS, Health and Safety Executive and numerous corporate businesses.

Service users will be supported by a counsellor for the first 6 weeks of the course and will be able to access the coures for up to a year.

How does SilverCloud work?

SilverCloud is an online CBT app that provides CBT for employers and their people. Digital CBT support through SilverCloud has been proven to be as effective as face-to-face support at just a fraction of the cost, and it primarily utilises CBT techniques as its main therapeutic intervention. SilverCloud can support individuals with:

Depression
Anxiety disorders
Bipolar disorder
Insomnia
Social anxiety
Psychosis and other mental health concerns

Accessing cCBT through HA | Wisdom Wellbeing

No matter which tier you have with us, we can refer you or an individual within your organisation to online short-term CBT. Designed to support those with mild to moderate poor mental health, an employee is only referred to cCCBT when one of our qualified counsellors deems it clinically appropriate.

If referred, you will be matched with a counsellor, who will be your SilverCloud supporter. The counsellor will check in once a week, typically on the same day of the week, and will provide written, remote guidance and support while you work through the SilverCloud cCBT programme.

Accessing CBT with an HA | Wisdom Wellbeing counsellor

If an individual would prefer to have CBT with one of our counsellors, this can be arranged on an ad-hoc basis at an additional charge. Here is a brief process of how individuals can access this support.

Phone assessment

The first time an employee calls up, one of our qualified counsellors will assess them over the phone. An employee may not know they need CBT counselling specifically. Our counsellors and psychologists will target what they need and match them with their ideal counsellor. They may also help you find a therapist or psychologists directly.

Introduction with your counsellor

There will be an appointment with the designated counsellor. Together they will develop rapport and a plan. By identifying how your thoughts attack your core beliefs, they will understand how they need to structure the CBT.

Formal solution-based counselling sessions

Here at HA | Wisdom Wellbeing, our goal is to get employees healthy and back to work as soon as possible. We use short-term, solution-based counselling. Each counselling service is regular, intensive and effective. This includes our CBT counselling and therapy sessions online, telephone services, and in-person sessions.

Assessment of sessions

The sessions are solution-based, so the counsellor and employee will discuss the progress they have made together. They will then recap any tools they’ve gained to help cope with their issues. This allows the employee to see clear progress and help them cope better with the issues in the future.

Does HA | Wisdom Wellbeing offer in-person CBT?

Yes. Video and/or in-person CBT is possible for individuals who may feel they could benefit from direct care from one of our counsellors. This is offered on an ad-hoc basis at an additional cost that isn’t covered under our standard EAP. Please speak to your dedicated relationship manager to find out more.

Frequently asked questions about digital CBT

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Related entities

Cognitive Behavioural Therapy (CBT) — an evidence‑based talking therapy that helps individuals identify and change unhelpful thoughts and behaviours.

Computerised CBT (cCBT) — digital, self‑guided CBT delivered through structured online modules, often supported by a counsellor for weekly check‑ins.

SilverCloud — the NHS‑trusted digital CBT platform used by HA | Wisdom Wellbeing to deliver scalable, clinically validated online CBT programmes.

Workplace mental health support — employer‑funded services that help employees manage stress, anxiety and low mood, improving wellbeing and productivity.

Employee Assistance Programme (EAP) — a confidential employer‑funded service providing counselling, mental health support and wellbeing resources.

Early intervention — proactive mental health support that helps employees access treatment sooner, reducing long‑term sickness absence.

Solution‑focused counselling — short‑term, goal‑driven therapy used by HA | Wisdom Wellbeing to help employees return to health and work quickly.

Counsellor‑led CBT — structured CBT sessions delivered by qualified counsellors via phone, video or in person, offered on an ad‑hoc basis.

Workplace absence management — employer strategies and support services that reduce sickness absence through timely mental health intervention.

Psychological assessment — the initial clinical screening carried out by HA | Wisdom Wellbeing counsellors to determine whether CBT or cCBT is appropriate.