Employee Assistance Programme (EAP) Services

The UK's only national EAP provider to be accredited by both BACP and NCPS

HA | Wisdom Wellbeing is the UK’s only national EAP provider to hold a BACP accreditation. Our clinical excellence is unmatched and has undergone rigorous assessment to ensure quality mental health support for business leaders, managers and their employees.

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Trusted by 88,000 organisations and 12.5 million lives across the UK and Ireland

What is an Employee Assistance Programme (EAP)?

An Employee Assistance Programme (EAP) provides you and your staff with mental health counselling and specialist support to tackle personal and professional challenges. Businesses use EAPs as a first line of defence against employee absences to boost morale, productivity and your bottom line.

At HA | Wisdom Wellbeing, our EAP provides a free and confidential service for employees and their immediate families, such as short-term counselling, critical incident advice legal advice, and financial guidance.

What is an Employee Assistance Programme (EAP)

How the UK’s Leading EAP Provider helps your business

54% of employee absences are due to poor mental health. The result? Increased costs to businesses for staff cover, rehiring and additional resources. For every £1 invested in our employee assistance programme, you expect to see, on average, a 10x return on investment. You can also expect to see proven results from our EAP:

Reduction in depression & anxiety– 84%
Reduction in absenteeism – 25%
Return to work after therapy – 29%

Plus, 98% of our customer base love our EAP services so much, that they want to retain our services for the benefit of their business!

figures based on our client base of 88,000+ organisations

What's included with our EAP?

The following comes as a standard in our EAP

• Free 24/7 counselling, legal and information line

• Critical incident advice and telephone support

• cCBT - SilverCloud and Rightsteps

• Online health portal and access to the Wisdom App

• Relationship management support and usage reporting

• Management support line and counselling

• Access to Occupational Health Assessments

• Manager support guides

Relationship Management

Service is a key factor in our continued growth and success. Every client - irrespective of size - has an allocated relationship manager who is available to answer any queries you have and be your point of contact throughout your contract.

It is not an exaggeration to state that HA | Wisdom Wellbeing’s approach has revolutionised the EAP market, moving the model from passive, reactive care to clinical based, proactive and interventional support for the immense benefit of both the employee and employer.

Relationship management and customer service with your EAP

Upcoming webcast

Financial Stress at Work: The Hidden Productivity Drain

Date/time: 14th January 2:00-2:45pm

Financial stress is at crisis point. As business leaders, it’s your duty to support the mental health of your people to stay compliant.

Join our expert-led webcast ‘Financial Stress at Work: The Hidden Productivity Drain’ on Wednesday 14th January at 2:00-2:45pm, covering:

• The impact of financial stress on business and mental health

• Why it’s a critical business issue

• And how our EAP can provide practical, personalised support through MUNNY

Joining us is exclusive speaker, Managing Director and Founder of MUNNY, Andy Lang to share his expert tips on how to enhance financial wellbeing.

If you want happier more resilient teams this year, secure your spot now.

About our EAP counselling services

At HA | Wisdom Wellbeing, we understand the necessity of additional support for employee mental wellbeing. Our EAP guarantees that all counsellors meet a quality criterion, with a short-term and goal-oriented model that matches your organisation’s requirements. Besides structured counselling , our counsellors also offer a range of trauma-specific interventions, including:

• Cognitive Behaviour Therapy (CBT)

• Critical Incident Stress Management (CISM)

• Relationship and marriage counselling

About our accredited & qualified counsellors

Our counsellors and practitioners are registered members or accredited by the BACP, NCPS, the UK Council for Psychotherapy (UKCP), and/or the British Psychological Society (BPS).'

Our counsellors also have:

• 12 months post qualification experience

• Relevant qualification in counselling

• 150 hours of counselling practice

• Proof of engagement in personal development for both HA | Wisdom Wellbeing and their governing body.

Counselling sessions can take place over the phone, video call or in confidential therapy rooms that are in line with BACP guidance, and a contract is not required to arrange ad-hoc, face-to-face counselling. Employees can book these by themselves through the Wisdom app, or a manager can complete a referral form.

Wisdom App

Access to our EAP gives your employees exclusive access to our mental wellbeing app, which helps tracks wellness and improve your mental health.

Wisdom App features include

• Live Chat and Video Call

• Interactive mood tracker

• Mini health checks

• Resource Library – Webinars, podcasts, articles and much more

Wisdom app - Employee wellbeing and benefits

Find out more with our free EAP demo

88,000+ organisations trust HA | Wisdom Wellbeing to look after the mental health and wellbeing of their teams. In this video, we cover what you can expect from your free demo session with one of our experts.