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Employee Assistance Programme (EAP) Services

The UK's leading EAP provider

BACP accredited EAP

HA | Wisdom Wellbeing is the UK’s only national EAP provider to hold a BACP accreditation. This means our clinical excellence is unmatched and has undergone rigorous assessment to ensure quality of service. With this in mind, your people can expect: * Clinical excellence from our counsellors * Consistent quality assurance * Safety and reliability * Trust

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BACP Accredited service
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What is an Employee Assistance Programme?


Employee Assistance Programme (EAP) are employee benefit programmes that offers employees a safe space to discuss any of their personal or professional challenges that may negatively impact their work performance and mental health. EAPs provide a free and confidential service for employees and their immediate families that includes, short-term counselling, legal advice, and financial guidance- wherever and whenever.

For every £1 invested in an employee assistance programme, organisations can expect to see, on average a 10x return on investment.

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What's included With an EAP?


The following comes as a standard

• Free 24/7 counselling, legal and information line

• Critical incident advice and telephone support

• Online health portal and access to the Wisdom App

• Relationship management support and usage reporting

• Management support line and counselling

• Manager support guides

Download our EAP Brochure

Employee Assistance Programme BACP Accredited - HA | Wisdom Wellbeing

What is EAP Counselling Service


At Health Assured, we understand the necessity of additional support for employee mental wellbeing. Our EAP guarantees that all counsellors meet a quality criterion, with a short-term and goal-oriented model that matches your organisation’s requirements. Our counsellors also offer a range of trauma-specific interventions, including Cognitive Behaviour Therapy (CBT).

BACP Accredited EAP from HA | Wisdom Wellbeing

About Our Counsellors


Our counsellors and practitioners are registered members or accredited by the BACP, NCPS, the UK Council for Psychotherapy (UKCP), and/or the British Psychological Society (BPS).'

Our counsellors also have:

  • 12 months post qualification experience
  • Relevant qualification in counselling
  • 150 hours of counselling practice
  • Proof of engagement in personal development for both Health Assured and their governing body.

Counselling sessions are taken place in confidential therapy rooms that are in line with BACP guidance, and a contract is not required to arrange ad-hoc, face-to-face counselling, you just need to complete a referral form.

HA | Wisdom Wellbeing - BACP Accredited EAP Provider

Our Free EAP Demo explained


88,000+ organisations trust HA | Wisdom Wellbeing to look after the mental health and wellbeing of their teams. In this video, we cover what you can expect from your free demo session with one of our experts.

  • Learn how our wellbeing service works
  • Discuss how we can adapt our service to your needs
  • Time for any questions you may have
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How Much Does an EAP Cost?

The average cost of an EAP is £1.00 per person, per month based on 100 plus employees with a Complete EAP package for 60 months. You can use our EAP pricing calculator at the link below to discover how much our Employee Assistance Programme service would cost you.

We also off an enhanced EAP scheme that includes additional tools including Mental Health First Aid (MHFA) courses, Work Health Assessments, Life & Leadership Coaching, and increased counselling sessions for your people. Discover Peak Performance EAP exclusive to Health Assured.

Wisdom App


Access to our EAP gives your employees exclusive access to our mental wellbeing app, which helps tracks wellness and improve your mental health.

Wisdom App features include

  • Live Chat and Video Call
  • Interactive mood tracker
  • Mini health checks
  • Resource Library – Webinars, podcasts, articles and much more

Download the Wisdom App

Download from the App Store

Download on Google Play

Wellbeing App - HA | Wisdom Wellbeing

Critical Incident Stress Management (CISM)


Our Critical Incident Stress Management (CISM) service provides a fully trained trauma counsellor or counselling team to be onsite as soon as possible to deliver a specialist group counselling debriefing. Our EAP clients will also have immediate access to 24 hour telephone support to assist with the management of the incident.

Critical Incident Stress Management CISM - HA | Wisdom Wellbeing

Relationship Management


Service is a key factor in our continued growth and success. Every client irrespective of size has an allocated Relationship Manager who will be available to answer any queries you have and be your point of contact throughout your contract.

It is not an exaggeration to state that Health Assured’s approach has revolutionised the EAP market, moving the model from passive, reactive care to clinical based, proactive and interventional support for the immense benefit of both the employee and employer.

Relationship Management - HA | Wisdom Wellbeing

Backed By Brands That Trust Us

Care UK
Manchester University
ASOS
nestle logo
Salford City FC

Welsh Ambulance NHS Service Trust has used Health Assured as it’s EAP for the past 2 years and the service has been extremely well received by our staff. We were given support from day 1 with communications, leaflets, manager guides to promote the service which has been very helpful.

Ceri Bryant |Occupational Health and Wellbeing Service Manager

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Employee Assistance Programme (EAP) Counselling is a safe space where employees can confide in and discuss any challenges with qualified counsellors. Employees might be facing issues in their personal lives or workplace which could be negatively impacting their professional performance. EAP counselling provides employees with free, short-term counselling in a confidential and secure environment.

An Employee Assistance Programme is a specially designed benefit programme for employees who are facing struggles in their personal or professional lives. EAPs provides counselling, legal advice and financial guides 24/7, 365 days a year, prioritising an employee’s mental wellbeing.

EAP counsellors are registered experts accredited by the UK Council for Psychotherapy (UKCP), trained to provide confidential and relevant counselling sessions to those who require the service.

Included within a standard EAP is access to a free counselling, legal and information line which is available 24/7, 365 days a year as well as critical incident advice, management support guides, lines and counselling. With Health Assured’s EAP, you also have access to our online health portal and our Wisdom App, complete with wellbeing tools and resources.

Accessing EAP benefits is simple and can be done by contacting our 24/7 helplines for counselling sessions and advice when struggling with mental wellbeing. To get the most out of Health Assured’s EAP, download the Wisdom app, with access to live chats, video calls, articles and other wellbeing resources to assist with issues in the workplace.

Employee Assistance Programmes provide organisations with the necessary support to improve employee mental wellbeing. Poor mental wellbeing amongst employees results in absenteeism and presenteeism, which holds an organisation back from performing at its peak. EAPs bring the most out of your team and building a stronger, more positive environment.

If you would like to find out more about our Employee Assistance Programme (EAP) and how this can benefit your staff and increase productivity, we run regular Wisdom LIVE webinar events.

Click the link below to view our latest Wisdom LIVE and explore how your business can leverage wellness resources with an EAP and support your employees by creating a positive, productive environment.

Watch the latest EAP webinars.