What is an Employee Assistance Programme?
Summary of Service
Employee Assistance Programmes (EAP) are employee benefit programmes offered by many employers. EAP are intended to help employees deal with personal problems that might adversely impact their work performance, health and well-being. EAP generally include assessment, short-term counselling and referral services for employees and their immediate family.
Really making a difference
It is not an exaggeration to state that Health Assured’s approach has revolutionised the EAP market, moving the model from passive, reactive care to proactive and interventional support for the immense benefit of both the employee and employer.
Service is a key factor in our continued growth and success. Every client irrespective of size has an allocated Account Manager who will be available to answer any queries you have and be your point of contact throughout your contract.
Our Critical Incident Management service provides a fully trained trauma counsellor or counselling team will be onsite, typically within 24 to 48 working hours to deliver a specialist group counselling debriefing. Our EAP clients will also have immediate access to 24 hour telephone support to assist with the management of the incident.
Our employee counselling service provides complete nationwide coverage and guarantees all of our counsellors meet stringent quality criteria.
All this comes as standard
- Employee literature
- Launch videos and presentations
- Quarterly management information