Active Care: Reduce employee absences with early intervention
Our clinicians can identify barriers and provide recommendations to facilitate a faster return-to-work
Help employees manage symptoms before they escalate, with fast access to structured, proactive care
Address the root causes of stress early to keep people engaged, focused, and in work
Move beyond reactive support by giving your workforce the tools to stay resilient and perform at their best
Helping businesses reduce stress‑related absence
Managing day‑to‑day operations is challenging enough. When an employee submits a fit note for stress or anxiety, it can quickly disrupt productivity and increase pressure on managers.
With Active Care, we provide day‑one clinical intervention for employees off sick with stress or anxiety. A qualified clinician contacts the individual immediately, conducts a structured assessment, identifies the barriers to returning, and provides clear recommendations to support a faster, safer return‑to‑work.
What happens during an Active Care call?
1. First contact One of our qualified Wellbeing Counsellors will contact the employee via a telephone call or secure web conferencing facility, gain further verbal consent and undertake a maximum 30-minute structured and supportive consultation.
Understanding requirements and barriers The clinician will engage with the individual in a supportive and impartial manner. They will obtain an understanding of the employee’s triggers, specific needs and prescribed medications. Following this, the clinician will offer coping strategies, additional resources, recommendations for treatment options and signpost appropriately.
Report and recommendations A written report will be supplied by email to the employer based on the telephone consultation within four working days, subject to employee consent being supplied to HA | Wisdom Wellbeing from the employee to release this report
Should you require any further support regarding the case, HA | Wisdom Wellbeing will be on hand to calm any concerns.
Your business can benefit from early intervention for stress and anxiety with Active Care
Increased return-to-work rates: A high percentage of employees referred for early intervention are expected to be back at work up to 30% faster, combined with therapeutic intervention
Tackle organisational issues: With consent from the employee to access their report, you can resolve internal issues head on
Reduced long-term absence: Early support can prevent a significant number of individuals from long-term, mental health-related absences
Improved employee wellbeing: Early support can help employees manage their conditions, reduce stress and anxiety about returning to work, and improve overall physical and emotional wellbeing
Frequently asked questions about Active Care and early intervention for fit notes
Related entities
Day-one clinical intervention — Immediate clinician contact on the first day of stress or anxiety absence to prevent symptoms from escalating and reduce the risk of long-term sickness.
Structured clinical assessment — A focused, evidence-based assessment that identifies barriers to returning to work and informs tailored recommendations for recovery.
Stress and anxiety fit notes — Documentation provided by GPs when employees are unable to work due to stress or anxiety, often triggering early intervention and support pathways.
Return-to-work recommendations — Clinician-led guidance that helps employers understand what adjustments, support, or phased return plans may be needed for a safe and sustainable return.
Work-related stress support — Specialist guidance and interventions designed to help employees manage workplace pressures, improve resilience, and stay engaged in their roles.
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