Employee Assistance Programmes for the UK Care Sector

Support your care workforce, reduce turnover, and meet CQC wellbeing expectations with HA | Wisdom Wellbeing — the UK’s leading provider of clinically governed employee wellbeing support.

Reduce care‑sector turnover and sickness absence
Meet CQC workforce wellbeing expectations
24/7 clinically governed support for care teams

Get a price online Get a free demo

Trusted by 88,000 organisations across the UK and Ireland

Get an instant price online: Find out how much an EAP will cost your business per employee Get your free quote

The wellbeing challenges facing UK care employers

Care organisations face unique pressures: high turnover, rising vacancy rates, emotionally demanding work, and increasing regulatory expectations around staff wellbeing. HA | Wisdom Wellbeing provides specialist Employee Assistance Programmes designed specifically for UK care employers — helping you protect your workforce, reduce absence, and strengthen retention in a sector where wellbeing is essential for safe, high‑quality care.

Employee Assistance Programme for the Care sector

Why wellbeing matters in the care sector

Care workers experience some of the highest levels of stress, burnout and compassion fatigue in the UK workforce. Long shifts, emotionally challenging environments and staffing shortages all contribute to declining wellbeing — which directly impacts retention, performance and CQC outcomes.

An effective Employee Assistance Programme (EAP) gives your teams confidential, 24/7 support while giving employers a structured, measurable way to improve wellbeing and reduce turnover.

The impact of poor wellbeing on care organisations

Poor wellbeing affects every part of a care service. Without structured support, employers face:

High turnover and recruitment costs
Increased sickness absence
Reduced continuity of care
Lower morale and engagement
Greater risk of burnout and compassion fatigue
Pressure on managers and team leaders
Challenges meeting CQC workforce wellbeing expectations

Tailored clinical support for care organisations and their people

Our services are relied on daily, by 13.5 million people across 88,000 organisations.

How HA | Wisdom Wellbeing supports care employers

Our care‑sector EAP provides clinically governed, UK‑based support tailored to the realities of care work. Employers gain a reliable wellbeing partner that helps reduce absence, improve retention and strengthen workforce resilience across care homes, domiciliary care and supported living services.

What’s included in our care‑sector EAP

24/7 confidential helpline staffed by qualified counsellors with care‑sector experience
Short‑term counselling with fast access to professional support
Trauma and critical incident support for distressing or challenging events
Occupational Health guidance to support safe return‑to‑work pathways
Legal and financial advice to reduce external stressors
Digital wellbeing resources accessible anytime for busy care teams
Manager support line to help leaders respond to wellbeing concerns effectively

Benefits for care employers

Reduce sickness absence
Improve retention and recruitment competitiveness
Strengthen CQC wellbeing evidence
Support staff through emotionally challenging situations
Improve morale and engagement
Provide consistent wellbeing support across multiple sites
Reduce HR and management pressure

Benefits for care workers

Confidential emotional support
Help with stress, anxiety and burnout
Guidance for personal, financial and legal challenges
Support after traumatic or distressing incidents
Accessible wellbeing tools available anytime
A safe space to talk without judgement

Why choose HA | Wisdom Wellbeing

UK’s leading provider of clinically governed wellbeing services
Deep experience supporting care homes, domiciliary care and supported living
Proven impact on absence, retention and workforce resilience
Fast implementation and simple onboarding
Scalable support for organisations of all sizes

Care‑sector statistics

The care sector continues to face significant workforce pressures:

35% first‑year turnover in social care
74% of care workers report daily stress
1 in 6 feel overwhelmed every day
Mental health accounts for 54% of all care‑sector absences
470,000 additional roles needed to meet future demand

These pressures make structured wellbeing support essential for safe, sustainable care delivery.

Explore our positive impact on supporting care professionals

When care professionals feel supported, their morale and performance improve, directly benefiting patient care outcomes. Hear one of our partners share the positive impact of our award-winning EAP:

“The service has been extremely well received by our staff. We were given support from day 1, which has been very helpful. Feedback from our staff is consistently positive and offers our employees a quick way to get information on a wide range of concerns (legal, financial, etc), thus reducing stresses upon them.”

Ceri Bryant 

Occupational Health and Wellbeing Service Manager, Welsh Ambulance Service Trust