Critical Incident Management

Health Assured Critical Incident Management

Critical Incident Stress Management

Critical Incident Stress Management (CISM) is an inclusive crisis intervention process that focuses on solving an immediate and identifiable problem. CISM can include pre-incident preparedness, acute crisis intervention and post-crisis follow-up. Its aim is to enable employees to return to their daily routine more quickly.

Onsite Support

A fully trained trauma counsellor or counselling team will be onsite, typically within 24 to 48 working hours to deliver a specialist group counselling debriefing. However, our Employee Assistance Programme clients will also have immediate access to 24 hour telephone support to assist with critical incident management.

Follow up Support

If an individual requires follow-up counselling, we are able to provide structured telephone counselling or indeed face to face counselling across the UK. These additional services are available at no additional costs to organisations already engaged with a Health Assured Employee Assistance Programme with these benefits included.