Summary of Complete EAP

Everyday life and just balancing the requirements of work and home can create pressures for all of us. To assist in achieving this balance organisations can put an Employee Assistance Programme in place.

Complete EAP provided by Health Assured offers a quick, confidential and highly professional way to resolve, whatever life throws at you and is there whenever you need it. The EAP can help employers support their staff with issues such as:

  • Health and wellbeing information
  • Stress at home or work
  • Financial issues including debt
  • Family and relationship matters
  • Consumer issues

An EAP is a personal support programme that can greatly assist employers and their staff to achieve a positive balance in life. The service gives unlimited access to a range of specialist support and information including:

  • Free 24/7 counselling, legal and information line - our qualified counsellors and advisors are on-hand to offer support and guidance on a range of issues including relationships, stress & anxiety, bereavement and financial wellbeing
  • Online health portal & access to the Health e-Hub app
  • Up to six face-to-face counselling sessions per person, per issue, per year
  • Up to six structured telephone counselling sessions per person, per issue, per year
  • 24/7 critical incident advice and telephone support
  • Medical information line
  • Management support line and counselling
  • Relationship management support and usage reporting
  • Active Care: Day 1 intervention for stress-related absence

The service is completely confidential and can be accessed via a free phone number and is available 24 hours a day, 365 days a year. The service is available to employees and immediate family members residing at the same address. If you have any further questions about our EAP services please do not hesitate to contact Health Assured:

Talk to an expert or call us 0844 892 2493

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